0700 434 7754
wecare@heirslifeassurance.com
09122222200
CUSTOMER INFORMATION SECURITY SURVEY TEMPLATE
Dear Esteemed Customer, thank you for choosing to be protected by Heirs Life Assurance. We appreciate you taking a few moments to complete this Customer Information Security Survey. Your feedback is valuable to us and will help us assess and strengthen your confidence in how we protect and safeguard your personal and financial information..
By filling out this form, you consent to have your feedback published across our public channels.
1. How confident are you that we protect your personal and policy information? (*)
Very confident
Somewhat confident
Neutral
Somewhat unconfident
Not confident at all
2. How well do you feel we communicate about how your data is collected and used (e.g., privacy notices, consent forms)? (*)
Very clearly
Somewhat clearly
Not very clearly
Not at all clearly
3. If you have ever contacted us about a security or privacy concern, how satisfied were you with our response? (*)
Very satisfied
Somewhat satisfied
Somewhat dissatisfied
Very dissatisfied
N/A - I have not contacted you about this
4. Based on your experience with us, how likely are you to recommend us to others based on how we handle your data privacy? (*)
0
1
2
3
4
5
6
7
8
9
10
5. Any suggestions on how we can improve your trust in our information security practices?
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